Multi-Link Communications Products (MLCP) Privacy and Cookies Policy

Multi-Link Communications Products (MLCP) is committed to respecting your privacy. This privacy statement ("Privacy Statement") describes the type of personal data we collect from you when you visit our website and how it is used.

Who We Are
Multi-Link Communications Products is a registered California company located at:
811 N. Catalina Avenue #3210
Redondo Beach, CA 90277 USA

For the purposes of Data Protection, MLCP is a data controller for all personal data that is processed through our website.

Who We Are
Multi-Link Communications Products is a registered California company located at:
811 N. Catalina Avenue #3210
Redondo Beach, CA 90277 USA

Registration
No registration is needed to visit or use any public areas of this website.

Personal Data We Collect
We want to clearly inform you about what personal data or information we collect. It includes:
  • Your name
  • Your company name
  • Your address
  • Your email address
  • Your IP address
  • The pages you accessed on our website and the time/date you did so

How Data is Collected
Information is collected each time you:
  • Purchase an item
  • Request a quote via telephone or the website
  • Sign up for our monthly emails

How We Use Your Information
Our intent, in collecting your personal data, is three-fold: to effectively promote and operate our business; to provide you with the opportunity to become aware of services and products we believe you will be interested in; and to inform our customers of any product notifications or recalls from the manufacturers.

We may use your information to:

  • Inform you of our services and products
  • Provide new and used networking equipment to you
  • Answer your questions or requests made by phone or through our website
  • Process your job application
  • Maintain the best possible security of our office and IT infrastructure
  • Fulfill any obligations we have as an employer
  • Invoice you and track payments/refunds made to/by you

We feel that as a responsible business, these purposes are justified and fair to us and to our prospective customers, customers, vendors, suppliers, employees, former employees, and job applicants.

Access to this Data
You have a right to know who has access to your personal information. We do not rent, share, or sell your personal data to any third parties for the purposes of their marketing. We can and will, however, disclose your information if court-ordered to do so as required by law; or if you give us written permission to share your data with another entity; or to protect the company, its shareholders, and its personnel against unlawful activity, fraud, or any danger to public safety, as determined at our sole discretion.

In cases in which we use a third-party service provider, subcontractor, agent, or shipping company, we may disclose relevant information in an effort to provide services or products to you effectively. The information we share must be necessary for the completion of that service. For example, we will disclose your delivery address to a third-party shipping company. Our partners and vendors are contractually required to keep your data secure and may not use it for their own marketing or sales purposes.

You Have Rights
Your rights over how your personal data is collected and processed include:

  • How long your data is stored. We retain your information for duration of our professional relationship with you plus seven years.
  • Where your data is stored. We store data on secure servers based in the U.S.
  • Billing and Payment History. We maintain financial records regarding purchases for eight years.
  • Information regarding Services and Products you purchased.
  • Employment. We store name, social security number, date of birth, emergency contact information, banking/payment details, resume and application, salary history at our company, reviews and performance assessments, and contact information on employees and former employees throughout the length of employment, and then for an additional seven years.
  • Suppliers. We keep contact information and financial data on our vendors, sub-contractors, and suppliers for seven years.
  • Staying informed. You have the right to stay informed through access to this privacy policy.
  • Access. You have the right to access the personal data we’ve collected from you.
  • Opt-Out. You have the right to opt-out of direct marketing communications from us.
  • Processing. You have the right to object to our carrying out of processing your information, given there is a legitimate interest in doing so.
  • Erasure of data. In some circumstances, you have the right to request your data be erased.
  • Data Portability
  • Accuracy. You have the right to rectify any data that is inaccurate.
  • Restricted. You have the right to restrict your data from being processed.

How to Update your Data
You may update your contact details and other personal information at any time by contacting us at: dataprivacy@mlcp.com, by telephone at +1.310.320.1451, or via USPS at the address on our contact page. Using the same methods, you may also request that your personal information be erased.

How to See What Data We Have
You may request a copy of the personal information we’ve collected, or by emailing us at: dataprivacy@mlcp.com

Aggregate Data
MLCP reserves the right to disclose to third parties information about registered usage of the website as well as any related services, including information gathered during individual visitors' use of the site. Any information so disclosed would be in the form of aggregate data that does not identify any individual visitor.

Security of Emails
In alignment with government standards, we use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, please be aware that any emails we send to you or receive from you may not be protected in transit. In addition, we monitor all received emails, including file attachments, for viruses and other threats. It is your responsibility to ensure emails you send are within legal bounds.

Complaints
We are serious about keeping your data secure. If you feel we have not successfully maintained your privacy, please contact us so that we may resolve your concerns. You also have the right to file a complaint with the applicable supervisory authority(ies).

Use of Cookies by our Website
Cookies are small text files that are placed on your computer by websites that you visit. Cookies are widely used in order to make websites work, or work more effectively, as well as to provide information to the owners of the site to help them understand interactions with you and refine the online experience to better serve your needs. Unless you have set your browser to block cookies, our site will place the cookies on your computer. However, the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of MLCP's website may use the following cookies to track user traffic patterns.

You do not need to have cookies turned on to navigate through most of our website. Please note that you may be required to accept cookies in order to complete certain actions on our website.

Most web browsers allow some control of most cookies through the browser settings. To learn more about how cookies work, how to see which cookies have been set, how to manage cookies, and how to delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").

Google Analytics uses "cookies" placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

Statement Modifications
By using this website, the visitor consents to this Privacy Policy and to the collection and use of information by the Company as described herein. We reserve the right to modify this policy at any time. Please check back periodically for any changes we may have made to the policy. Please note that your continued use of this site following any such changes will mean you accept these changes. This policy was modified May 24, 2018.

Contact Us

800-TO-MULTI (866-8584)
+1 310-320-1451
fax: 424-271-2132
e-mail:

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